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Store Policies


Payment

Purchased items will be sent within 1-2 days after payment has cleared, and after the items have been created. Items will be created in the specified time on each listing.

Please email me if you would like to make a direct deposit and I will send you the necessary details. Please leave your name as ID when making payments.

Australian buyers can use either PayPal or Direct Deposit. International buyers must use PayPal.

Shipping

I will post products within 48 hours of receipt of payment, and after they items are created within the specified creation time (please see individual listings for details). You will receive notification once your purchase has been sent.

All items are shipped via Australia Post, and occasionally by courier. Special care is taken when packing and posting your items, but I do not hold responsibility for items lost or damaged by Australia Post (or courier), or delayed arrival of items.

International buyers -please allow for at east 3 weeks delivery time. Most itemsshould arrive within that time frame.

Refunds

If for any reason you are not satisified with your purchased product, contact me immediately and I will endeavour to rectify the situation. Refunds or replacements will be offered on a case to case basis.


Please note: All items are made to order. As each item is hand sewn the stitching could vary slightly to what is pictured. The design and colour schemes will remain the same.