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Store Policies

thank you for popping by my store..
once your payment has cleared your items will be posted. please allow a minimum of 7 working days for delivery {usually sooner!}
a flat postage fee of $8.50 per order applies no matter how many items you order - each order is carefully wrapped & will be sent to you in a post box to minimise the risk of breakage to your gorgeous items :)
please note mud by nest cannot accept responsiblity for lost, damaged or misdirected post of your orders
mud by nest tags are handmade & packaged with handmade love. if for some reason you are not happy please contact me to work something out.
Any refunds will be issued in the same manner as payment was made {minus shipping charges} as long as the item is returned in the same condition it was shipped in the same packaging. Refunds will not be given if you have simply changed your mind or ordered the incorrect item.
custom orders are more than welcome, please ask.
please love & share my tags, but please do not copy my designs :)
any queries please email me at: mudbynest@live.com.au
love & share a little bit of mud!