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Store Policies

PAYMENT
Payment is to be finalised within 48 hours of ordering from Madeit.

SHIPPING & DELIVERY
I post between 1-3 days of payment clearing to the address in your Madeit account. If you wish your order to be posted to a different address, please send us a message after checkout.

I use Standard Post to keep your costs to a minimum. Your flowers and vase (optional) will arrive surrounded in bubble wrap inside a sturdy box. As such I cannot take responsibility for breakages, postal delays or missing items. If you would like your order to be traceable, please choose Registered or Express Post when you check out. (extra charges will apply).
Your cards and gift tags will arrive in a standard envelope (free shipping).

RETURNS
I happily accept returns. Contact us within 7 days of delivery. Please ship items back within: 30 days of delivery. NOTE: I cannot accept returns/exchanges on custom orders.

Conditions of return - Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

CANCELLATIONS/EXCHANGES
Unfortunately I cannot accept exchanges or cancellations, however please contact me if you have any problems with your order so that we can find the perfect solution!.

FLOWERS
You may find your flowers are not symmetrically perfect due to being handcrafted.
I buy quality paper to create your flowers so that they maintain their shape and are long lasting.
Availability of papers varies
Handcrafted flowers are available in 2 sizes and 6 styles
Stems flexible wire stems are 45cms long and can be bent to adjust to desired length and can be straightened if you change your mind. I don't recommend cutting unless you really need to as they sit in the vases better.
My handcrafted flowers do not attract dust however if you are concerned just lightly dust with a feather duster.
Bunches of flowers can be ordered by number and colour range.

RECYCLED AND REPURPOSED VASES
Vases are optional.
Small vases with flowers as shown in the photos are sold as is.
Large vases are available but will not be posted. I will deliver to a 20km range of Morphett Vale in 48 hours or individual arrangements can be made. Phone: 0418842158 or email pablosdaughter1@gmail.com.

HAND DRAWN GIFT TAGS, GIFT CARDS AND STANDARD CARDS
Gift tags are 3.75cms square with a string to attach.
Gift cards are 7.5cms x 10cms
Standard cards are 10cms x 15cms
All cards are hand drawn by myself with some ideas of my own, other artist and internet resources.