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Store Policies

PAYMENT
I accept credit card payment or PayPal.

POSTAGE
All items will be posted in prepaid satchels through Australia Post.

RETURNS and EXCHANGES
I gladly accept returns
Contact me within: 3 days of delivery
Post items in orginal condition back to me within: 7 days of delivery
Request a cancellation within: 24 hrs

The following items can't be returned or exchanged
• Custom or personalized items
• Digital downloads
• Items on sale

CONDITIONS OF RETURN
Buyers are responsible for return postage costs. If the item is not returned in its original condition (which means unused, never washed + no marks or damage), the buyer is responsible for any loss in value.

RETURN/REFUND POLICY
All items, excluding custom orders, may be returned for a full refund within 7 days of delivery. Items may not be returned if they have already been used. Once I receive the returned item, I will issue your refund minus the shipping cost. Items must be returned in unused, resellable condition. Kelly Moir designs has the right to refuse returns due to violations of this policy.