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Store Policies

Payment
We except payment by Paypal. Please note that you do not have to register with Paypal to use this payment method. Paypal is one of the safest and most recognised (they have over 150 million users worldwide) ways to shop online as they offer independent security and buyer protection. Paypal uses state of the art fraud prevention to stop cyber crime. As a fraud prevention measure you will receive an email for every online payment you make with paypal. Your transactions are also covered by Paypals Buyer Complaint Policy.

Postage
Want to combine postage on multiple items? Send us a message and we'll create a custom listing for you. All orders posted 1-2 business days of receiving order.

We use Australia Post for all our deliveries. Unfortunately we can not take responsibility for items lost or damaged in the post. For this reason we suggest opting for registered post.

Orders from stock will be dispatched within 2 working days but usually within 24 hours.

Refunds and Exchanges
Unfortunately we can not take responsibility for items lost or damaged in the post.

It is extremely important to me that your are completely satisfied with your goods. If you are in any way dissatisfied with your purchase, then we will organise an exchange for you. We do not refund for change of mind. Please note that we can only exchange items if you return them to us in a saleable condition.

All returned items must be:-

unused, unopened and in original condition
clean and undamaged
returned within 14 days of delivery
in a saleable condition upon return

You will be responsibile for all postage costs. However, if the goods are different from the original order then they will be replaced at no additional cost. If you have any problems please don't hesitate to contact me and we will try and work out a solution asap.

Please note that due to differences in the way colours are displayed on computer monitors the colours of the item may not be an exact match with that displayed on your monitor. Please contact us if you have any queries or concerns.