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Store Policies




leahkl's Shop Policies


Welcome


Hello, and a big warm WELCOME to Vintage Chenille, I hope that you enjoy my upcycled creations :)


Payment


I also offer direct debit and can forward my banking details to you if required, I would really like to receive payment within 7 days and contact from you within 3 days of commiting to purchase.


Shipping


I am happy to provide postage insurance (at your cost) if requested.


Refunds and Exchanges


items that are damaged or lost during shipping are beyond my control if you have not purchased postal insurance. If you are not happy with your purchase please contact me within 7 days with a reasonable explaination and I will definately consider a full refund or exchange of item, I really do want to keep all customers and potential customers HAPPY!


Additional Policies and FAQs


I am happy to accomodate any special requests just send me a message. Please contact me at any time with any further queries. Thanks for taking the time to read this page. Leah