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Store Policies

Payment via Credit Card, PayPal and direct bank deposit (Australia only).
If using direct deposit please make sure to use your name for identifying the buyer.
Shipping will take place once payment has been received.
Buyers who enter the incorrect address and the parcel is not deliverable, will bear the out-of-pocket expense, regarding fees and charges due to PayPal or Stripe.
International Shipping is not available.

For a local pick up please use the COUPON CODE: "LOCALPU" at checkout to remove postage costs.
This will only be honoured if you intend to pick up locally.

Standard Parcel Post via Australia Post. Registered Parcel Post is available upon request.
No international shipping at this stage.

Sandra D Pottery does not refund or exchange items due to change of mind. All orders are final, however in the case of damaged or broken goods please notify us within 48 hours and we will do our best to resolve the issue.