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Store Policies

Privacy policy:
Your privacy is important to us. All information collected is only used for the purpose of processing your order. We will never give out or sell any of your information to a third party, or record any transaction details.

Safety disclaimer:
Whilst we have the safety interests of children in mind at all times, some of our products do contain small parts and may be a choking hazard. As such we recommend that our products are NOT suitable for children under 3 years of age or for older children who chew/mouth toys. Adult supervision is required at all times.

Shipping Fees:
Australian Tracked Shipping (Standard Shipping) & Australian Express Shipping available, we do not offer international shipping at this stage. We offer you free local pickup in Yeppoon, QLD (use code YEPLOCAL)

Shipping Policy:
All orders are processed within 2-3 business days with shipping from Monday – Friday, unless otherwise noted on your product or communicated with you.
Once shipped, please allow up to 7-14 business days for your order to arrive in Australia, depending on your location. Tracking notifications are automatically emailed to you upon shipment. We will always do our best to have your order arrive in time for a special event or date, however we cannot take responsibility for orders that arrive late due to postage service.
At this stage we do not offer shipping outside of Australia.

Refunds / exchanges:
We do not offer refunds or exchanges due to change of mind.