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Store Policies

Shipping

Domestic - Australia:
I have found prepaid satchels the most efficient and cost-effective way to send my garments.
I use Parcel Post (2-7 business days within Aust, depending where you are of course) and includes tracking.
If you require Express Post, let me know, there will be an extra fee incurred.


International:
I also use International Post Satchels, which have tracking included.


*No responsibility or refunds is accepted for lost or damaged parcels*

Return and exchanges
I want you to love your creation as much as I do...!! So if something doesn't fit as hoped I will accept a return and refund you (less P&H) within 7 DAYS of your receiving it.

I do not do exchanges...Refunds only.

All returns must be:
- Unworn
- Unwashed
- Approved by me prior to sending

Custom and personalised orders
I am more than happy to do custom orders, but please remember that each piece is made from quality recycled garments, hence availability of colours / designs can be tricky at times!

Custom orders require a 50% deposit prior to creation


Sizing details
My creations tend to come with a fair amount of stretch and give to them, because of the materials I choose to use. Hence, alot of them are can almost be classed as one-size-fits-most...! For instance they will fit a size 10 all the way to a size 14 or 16 quite comfortably....great news huh...!!

In saying that, there will always be some out-of-the-norm pieces that are really small...or really large! ;)
I will provide sizing with each listing.
Please feel free to contact me if you require measurements on a particular item.

Care instructions
To be on the safe side, all items should be hand washed in cold water.
You can risk it and throw it in the washing machine (shhhh...I do)...but I will not be responsible for any washing machine misadventures!
Please keep in mind that each creation is lovingly made from recycled, re-purposed garments and come with a load more 'character' than mass-produced, store bought items.

Whilst I do my best to choose quality knits, please be prepared for the occasional imperfection...because that's where the perfection lies!!