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Store Policies


Items are made to order and will be created & posted within 2-5 days of purchase unless otherwise stated.

Postage is $8 flat within Australia - extra items will not incur an extra postage fee.

Postage is tracked through Australia Post. It should be delivered within 2-7 business days depending on your location.

We are not responsible for parcels once they have been posted. We recommend purchasing insurance & signature on delivery - please contact us to add these on. Express or registered standard postage with tracking is available where your tracking number is included with your shipping confirmation email.

Refunds and Exchanges
We anticipate you will be happy with your item however if you are unsatisfied in any way, please contact us within 14 days for a speedy resolution.

We welcome custom orders! If you see a piece that you like but it's not quite right - maybe you'd like slightly different colours or to add a couple extra beads - please start a convo with us to discuss your ideas.