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Store Policies

PAYMENTS:
We accept payment via PayPal. Payment is expected at time of sale however if you find that you are having trouble organising your funds (eg payday is further away than you thought!) then contact us as we can reserve the item for 7 days maximum. In all instances payment is required within 7 days and if no contact or payment is received within that time then the item will be relisted.
POSTAGE:
Items will be sent within 3 business days of payment being received (but usually earlier) and will be sent via Australia Post. If you require your item urgently please contact us for options. Please ensure that your mailing address on Paypal is correct as that is the address that we will ship to.
International Customers:
All customs duties/taxes/tariffs etc are the responsibility of the customer. All items will be sent airmail.
REFUNDS and EXCHANGES:
We want your experience with us to be a pleasant one! We have a no hassles return policy - we will refund the full purchase price (less postage costs) for any item that you are not happy with. Refunds will be made once the item has been returned in original condition. Should you wish to return an item please contact us to discuss your options. Requests for refunds should be made within 14 days of receiving your item/s.

Every effort will be made to package your item securely so that it arrives at your destination safely however in the unlikely event that your item is damaged in transit please contact us within 7 days of delivery to discuss your replacement. Please remember that each of our items is unique but be assured that we will work with you to arrange a suitable replacement.