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Store Policies

Payment
Paypal is the acceptable method of payment.
If you are not located in Australia, make sure the credit card you use for your PayPal account works internationally and not only in your country. There is no charge for packaging and handling.

Shipping
All purchases are shipped with the utmost care to ensure a safe transit to the destination. A smooth and quick transaction is ensured. The item is bubble wrapped carefully custom boxed and padded so you will receive it in perfect condition. After total payment has been received the item will be sent within 3 business days, shipping should take 10-14 working days, though exact time may vary due to uncontrollable circumstances. There is no charge for packaging and handling.

YES! - I SHIP WORLDWIDE

Refunds and Exchanges
If you are less than satisfied with your purchase please let me know.

Returned items - Buyer will be responsible for shipping, but I will refund full purchase price of the clock. Refund cannot be issued until the item is received in original condition.
Additional Policies and FAQs
My unique hand crafted items are thoughtfully designed and carefully crafted in my studio in Australia with precise detail, using only top quality materials and embellishments. My items are a stylish collectable gift for anyone you love, you will be proud to give this for any occasion, or just treat yourself. Most items can be personalized (at no additional charge).

All clock sizes are approximately 12” (30cm) square, depth varies according to design.
Real Quartz movement clock mechanisms are used for quiet accurate timekeeping (requires 1 AA batter, not included). Fitted with a mounting hook for wall display or plate stand may be used for display on a dresser or sideboard.

No two items can look exactly the same as they are hand crafted, making each one a unique piece. .

Each clock crafted from lightweight MDF framed with oak wood .

THIS IS HOW I MAKE A CLOCK: I cut the board and drill holes then lightly sand and clean, pick the papers/ribbon and glue to board, the frame is cut sanded and painted twice then glued. Decide on the main feature, attach it; place all embellishments taking into account where the hands and numbers will go. Assemble the clock components; attach it to the board gluing the numbers. Repaint frame attach satin ribbon around outer edge, add hook on the back and foam stoppers which keeps the clock from moving on the wall. This all takes around 5 hours. Then ship it to you so you will enjoy telling time for years to come

Custom made clocks are subject to availability of materials and may incur an additional cost.

YOU ASK WHY YOU WOULD BUY FROM N-CHANTED CLOCKS AND GIFTS.
I have received a number of awards in the past for my craft work and have also taught arts and crafts for a number of years in a large craft company. I have been designing a diverse range of personalised items for more than two decades. I have been producing clocks in Australia for the last 6 years, making speciality clock orders for many companies throughout Australia, and have now decided to expand and share my designs with the world. All clocks are made in a smoke free environment.

WHAT PEOPLE SAY ABOUT MY CLOCKS AND GIFTS

Beautiful, built to perfection.
Amazing -The photos don’t do the clocks justice when you see them in real life.
I have never seen anything like them; it is a real piece of art on my wall.
Amazing – They look so beautiful in real life.
Beautifully painted, designed and crafted.

Repeat orders cannot be guaranteed to the exact replicas.

Maintenance - occasionally dust clock lightly and keep away from direct sunlight and moist areas.

Wool items should be hand washed in warm water with mild detergent and dried on a flat surface.

Computer colour settings may make colours vary slightly from photo

All images in this store are the property of N-Chanted Gifts and cannot be copied transferred, altered or used in any way without written permission. Please contact me if you have any problems with your order and I will try to resolve them for you.