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Creating a Storefront

Creating a Storefront

How do I create a store?

Once you have registered you will find the "Start Selling" link in My Madeit. Clicking this will start the process of setting up your store on Madeit. 

You will be required to put the following information in to set up your store - Store Title, Short Description, Store Policies and About information. 

You also have the options of adding a store banner and a store announcement that appears under your banner.

When do I have to subscribe?

Once you have set up your Madeit store you will be automatically redirected to our plans page to select your subscription plan. If you’re not ready for this step, just click on My Madeit to return to your store details.

You will be able to come back and edit store details, but you won’t be able to list any items in your store until you have an active subscription.

You can subscribe to a new plan at any time by clicking the Billing heading in your My Madeit menu.

What's the difference from my Username & Store Title?

Your username forms your store URL, and therefore should be made up of alpha-numeric characters (or hyphens, full-stops, and underscores) and should not include spaces. For brand recognition and to make it easy for customers to find you we recommend that your username is your store name with no spaces. Your store title can be the same as your username or a longer version of your username, and can include spaces and other symbols

You are able to change your username via Account Details, and your store name can be changed in Store information.

What is the Short Description?

The short description is a sentence or tagline about your store which will appear on stores search page.

What should I include in my Store Policies page?

This page is where you should explain your Payment, Postage, Refund and Exchange Policies. Try and add as much information to this page as possible so that the buyer is aware of your policies before making a purchase.

What should I include in my About page?

Madeit buyers love hearing the story behind our sellers and their items, the about page is a great way of telling your story to the buyer.

What is the recommended banner size & file format?

The banner size for your store is 2046px wide x 682px high. If you upload are larger image it will be cropped to 2046px x 682px. 

File formats accepted gif, jpg and png.

For banner templates, you can use the 'Twitter Header' templates in Canva.com or any template with a 3:1 ratio where the width is greater than 1023px. Please note that larger banner widths up to 2046px will look better on modern devices with retina screens.

I am trying to upload my banner but nothing seems to be happening?

Once you've selected the banner image to upload, you must save your changes at the bottom of the page before your changes will be reflected.

If you are still having problems please email the banner file to support@madeit.com.au.

Why would I use the store announcement?

The store announcement is a space under your banner where you could welcome your buyer, announce a sale or news about your store.

Can I edit this information at any time?

Yes once you have completed the start selling page and clicked saved you will be able to edit any of this info from the "Store Information" link

What is my store web address?

Your store web address will be www.madeit.com.au/username .

If you are linking to your store from a hidden link (a shop now button on a website or Facebook page for instance), we recommend using your long URL because it will load the page faster. To find your store’s long URL, type your store web address (see above) into your browser, then once the page has loaded, copy the new URL in the address bar, which should look something like this: https://madeit.com.au/Main/Store?storeId=0000&userId=00000

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