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Store Policies


Welcome to Lollipops And Love!
 
PAYMENT
Payment is accepted via Paypal. You can pay by using your credit card or by logging into your Paypal account if you have one.Unfortunately I cannot accept payment by cheque or money order.Payment must be made immediately when purchasing. If payment is not received and no contact has been made within 48 hours I will need to cancel the sale.
 
SHIPPING
Purchases will be shipped 1-3 working days after payment. I will confirm shipment via email when your item(s) have been mailed.
Items sent to Australian addresses will be sent by Australia Post. This can take up to a week to arrive, particularly if you live in a non metro-area. Items sent to international addresses will be sent by Australia Post International Airmail. This generally takes 7-14 days to arrive.
If you require Express shipping, or parcel tracking, extra costs will apply. Please contact me prior to making a purchase so that shipping costs can be adjusted.
 
REFUNDS AND EXCHANGES
I take care in describing my items as clearly as possible, and in packaging them so they arrive to you safely.Regretfully, I do not accept returns or exchanges, so please choose carefully.I take pride in the quality of my work, and will only ship an item that meets a high standard. However if you feel an item has arrived faulty, please contact me ASAP.
 
ADDITIONAL POLICIES AND FAQ's
Please remember that the colours you see on screen may not perfectly represent the actual colour.As each item is handmade, no two items will be exactly the same.
Thank you for visiting Lollipops And Love!