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Store Policies

Please check our shop announcement for current shipping times.

**Mail Service**
All items will be shipped via standard mail, and via air mail if an order is placed by a customer outside of Australia.

**Express Shipping / Insurance / Registered**
We can ship using express mail, or we can offer insurance, please contact us if you require a different shipping method to what is offered and we will quote accordingly.

**Shipping times**
Shipping times do vary, I ship from Melbourne in Australia and items usually only take a few days to arrive within Australia. More remote areas can take up to a week to arrive. Australia Post states that delivery to the USA and to the UK can take between 3-10 work days, but past experiences have shown that it can take anything up to 4 weeks. If you are outside of Australia and would like to purchase items from our shop, please be aware of these time frames. I ship using regular post as this is the least expensive way of sending items and I try to keep my shipping costs as low as possible. Unfortunately this offers no tracking, delivery confirmation or insurance. There is options to send internationally with tracking if required.

❀ International shipping time estimates.

Via First Class mail.

❀ Customs fee's & duty taxes.

Please be aware that the purchaser is solely responsible for any fee's and taxes.
Refunds and Exchanges
No refunds or exchanges will be given personalised items
If you are not happy with an item please contact me within a week so I can refund or exchange your item