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Store Policies

Thank you for visiting Ditto Crafts.

All our items are handmade by us (Leah & Mandy) in the leafy North Eastern suburbs of Melbourne. To make your item as unique as possible we do not purchase any fabric line or yarn in bulk.

We will post items within 2-3 business days of funds received unless otherwise stated in the item description. 
All items will be sent Australia Post unless requested otherwise. Please select express or registered post at checkout if these are preferred. Express post also includes registered post.
 No responsibility is taken for items that are lost in transit. We offer free registered post for orders over $50 (not inc postage).

All of our items have been made to a standard and quality checked. If however you do find fault we will gladly refund or replace an item. Please return the unused item back to us (at your cost) and a refund will be given.
 Please note that as items are handmade no two items will be the same and pattern placement may vary. 
Please read the item description carefully as all measurements and materials used are listed. Please choose carefully as items will not be refunded on change of mind.

Please send us a message if you have any questions about our policies, store or items.