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Store Policies


PAYMENT

I accept payment via PayPal (you don't need a PayPal account to pay this way).

I'd appreciate payment within 3 days of purchase or your order may be cancelled - please contact me if there are any issues! Things happen.

Unless otherwise stated, orders will be shipped within 3-5 business days of receipt of payment.

SHIPPING

Orders are shipped from Australia via regular Australia Post.

International orders are shipped via regular Air Mail.

Shipping times will vary depending on where you are located, but in general please allow up to 5 business days for delivery within Australia and typically 3-10 business days to overseas destinations.

International customers, please note you are responsible for any taxes or duties associated with shipping to your country.

All items will arrive at your door, beautifully wrapped.

REFUNDS AND EXCHANGES

I want you to be completely happy with your purchase and take pride in the quality of my work. I can provide an exchange or refund if the item is returned in original, unused and saleable condition. Please note I may not be able to exchange or refund if the item does not meet these conditions. All returns must be made using registered post at the expense of the sender.

If there is a fault with the item (for example, it shrank in washing when you followed the care instructions), then I will refund or exchange the item - note: I pre-wash my fabric, so this shouldn't occur!!

Please contact me within 7 days of receiving your order if you need to return or exchange an item, and remember to include your name in the email.