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Store Policies

Thank you for shopping at Harry Brown Designs. All items are made and packed with care.
Payment is via Direct Debit/PayPal.
Please email for banking details.
Please make payment within 2-3 days otherwise items will be relisted.
We use Australia Post for all of our shipping.
Please make sure your delivery address is correct. Harry Brown Designs will not be held responsible for any mistakes.
Once your order is complete and your payment is cleared your item will be posted.
If we have overcharged on postage for local and international postage we always refund partial postage costs within reason.
All items purchased within Australia, you will receive within 3-10 business days.
All international shipping will be received within 2-3 weeks using Australia Post.
Items are not refundable on change of mind, although happy to exchange for another item of the same value after original item is received.
Damaged or faulty items can be fully refunded & before 7 days.
All of our items leave us in perfect condition, wrapped carefully and sent well protected.
Your package will be sent to the address in your Craftumi account unless otherwise notified.
Please Note: I cannot take responsibility for items lost or damaged thought the postal system once your parcel has left our store. You are more than welcome to use registered post. Just let me know and I can calculate the additional cost.
If registered post is required please contact us prior to checkout and postage will be adjusted. An additional $4.50 will be added.
We also offer Express Post if you require your parcel quicker than normal. Cost will be determined on size of parcel.
All quoted prices/custom listings are valid for 7 days only.
Be sure to visit my store regularly as I am always updating the site with fresh new items.

Enjoy and happy shopping