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Store Policies


Payment

Payment is by Paypal or direct deposit into my bank account. You do not need a Paypal account to pay by credit card through Paypal.

If paying by direct deposit, please contact me on checkout for bank account details. Please use your username as the reference.

Orders will be cancelled if payment has not been received after 3 working days.



Postage

Items will be posted within 3 working days of payment clearing.

Items will be posted from Wagga Wagga (2650), NSW with Australia Post with a Priority Label. This does not include tracking.

Additional fees apply if you require tracking of your parcel or express post.

Parcel post which includes tracking is $8. Parcel post with signature is $10.40. Parcel post with signature on delivery and extra cover for loss or damage is $13.15. Standard Express post is $10.55. Please note express post is only available within the express post delivery network (see Australia Post website for details).

As we have no control once your order is posted, we are not responsible for loss or damage from postage and therefore unable to cover the cost of replacing your order, we strongly recommend at a minimum taking the parcel post with tracking option.

Postage within Australia and to New Zealand only. Customers from New Zealand, please contact me prior to purchase and I will arrange a custom listing for you including international postage.



Refunds

Please contact me should you have any issues with your purchase.

Refunds will not be given for change of mind.

Unfortunately refunds can not be given on earrings unless the item is faulty.

Refunds of the purchase price will be given if the item is faulty and within 14 days of the purchase. The refund will be issued once the returned item has been received.



General Info

As there are small components used in the jewellery and accessories listed, please keep out of reach of small children. Always supervise children while wearing these jewellery and accessories.

Colours are described and shown as accurately as possible. Due to the differences between computer screens, colours may vary between pictures and the actual item.

It is advisable not to wear jewellery in showers, pools or other areas where jewellery will be submerged in water.



BUY 3 GET 4th FREE

The Buy 3 get 4th free offer only applies to items in the Buy 3 Get 4th Free category.

The free item must be of equal or lesser value to the items purchased.

To use the Buy 3 get 4th free offer purchase 3 items and on checkout write in the message to seller which item you would like as your free item and include the item number. Alternatively, contact me and I can create a custom listing for you.


2 Favourite Girls' items are not for commercial resale unless prior agreement has been arranged.


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Thank you for shopping with 2 Favourite Girls.