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Store Policies

Thank you for shopping at Dapple Grey.
Registered postage is recommended, items sent via regular untraceable post are at the buyers risk and I am unable to take responsibility for lost or misplaced goods.
Please choose carefully as no refunds or exchanges are offered if you simply change your mind.  I will happily alter or exchange your purchase if it is faulty.  Postage is at the buyers own cost.
I do my best to photograph and accurately describe each item, please ask any questions prior to purchase.
Please make payment within 3 days via direct deposit only. If I don’t receive your payment (or a message) within 3 days after your order, I will assume you have changed your mind and will advertise the item for sale again.
Some items contain choking hazards - buttons and embellishments etc, please regularly check that these are appropriately attached.
I trust you will love your purchase as much as I have loved making it.