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Store Policies

Thank you for visiting BearlyBears! My bears are completely hand sewn and, therefore, each one is unique.

Payment: Payment to be made via PayPal within 2 days of sale. Items will be posted once payment is received.

Postage: All items are posted through Australia Post using regular prepaid satchels or express post which can be selected at the time of purchase. I am not responsible for any items lost or damaged in the mail. Registered post is available on request but may change the postage price so please contact me for exact cost before purchasing.

Overseas buyers: please contact me for information on postage before purchasing.

Returns policy: All items are carefully handmade and inspected before listing for sale. Exchanges or refunds can be made for 14 days if item arrives faulty or was misrepresented in the listing.
I do not refund if you mis-read the item description or have changed your mind on the purchase. Refunds are issued less any shipping and handling charges and on receipt of goods only. Buyer is to pay any postage expenses for return of item.
No refunds will be given for items lost by Australia Post..

If you have any questions or concerns, please feel free to contact me. : )