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Store Policies

Payment is via Paypal and direct deposit and is required within 24 hours of receipt of invoice.
For custom made orders, payment is required before order commencement.
All items are posted via Australia Post, regular mail.  Please make sure you supply your correct delivery address.  Bubby & Me accepts no responsibility for incorrect delivery address details provided.
If you require express post or registered post, please advise when placing your order so that the invoice can be amended to reflect these changes.  You are more than welcome to ask for a postage quote before placing any orders.
Refunds and exchanges will be at the sole discretion of Bubby & Me.  If you feel that your item is not as it should be, please contact Bubby & Me to discuss.
Please allow up to two weeks manufacturing time for custom made orders.  Occasionally, there may be longer delays in regards to obtaining and sourcing fabrics to complete custom made orders but this will be communicated with you up front.