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Store Policies

Welcome to Here We Go Loopy Lou. Everything you see is handmade by myself in Melbourne, Australia. Enjoy browsing and please contact me if you have any questions.

I do love to hear that your parcel has arrived safely, so please do let me know by leaving feedback when it does arrive!

I appreciate speedy payment!!
I accept PayPal and Direct Deposit (Australian customers only).

Orders will be shipped to your Made It address. Please ensure this is correct.

All the items in my store are ready to post. All orders will be shipped via Australia Post the next business day (after payment has cleared).

All items are shipped in a protective, sturdy cardboard mailer and enclosed within a cello bag.

My shipping costs DO NOT INCLUDE TRACKING. If you would like tracking, please choose the $5 signature option on check out. Your package will then be registered and given a tracking number.

I ship all orders from Melbourne, Australia. For Australian Orders, you can expect your parcel to arrive anywhere from 1-14 business days. International orders will vary, but you can expect it to take up to 3 weeks.

Without tracking, I cannot be held responsible for parcels lost in the mail.

**Refund Policy**

Please remember that all items are handmade and some slight variations to the photos may exist.

If your item is faulty or damaged in anyway, please contact me within 3 days of receiving it. I will do my best to help rectify this situation.

If you are interested in placing a wholesale order with me, please contact me via my Made It store and I can supply you with my wholesale terms and conditions.

Thanks for looking at my store and always feel free to contact me.