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Store Policies

Luv Lil B handcrafts each and every item with love and care in a happy and loving environment. Please keep in mind that small differences between each of the toys are what makes them unique and sets them apart from other mass produced items.

PAYMENT
Please pay for your new little friend via Direct Deposit or Paypal within 3 days from the date of purchase. The quicker you pay, the sooner we are able ship the latest member of your family to his/her new home!

POSTAGE
Luv Lil B will ship your item via Australia Post once payment has been received. If you require him/her to be shipped to a different address, please include a note on Paypal when completing your payment transaction.

Luv Lil B creations don't like to be left home alone all day and love to have a companion so if you see multiple toys that you would like to adopt and welcome into your family, please contact us for combined shipping rates.

As much as we would love to be able to control what Australia Post does, Luv Lil B does not accept responsibility for any items once they have left Luv Lil B Headquarters.

REFUNDS/EXCHANGES
Luv Lil B spends a lot of time making sure that each and every toy is handcrafted with just the right amount of love and therefore cannot offer refunds or exchanges. All sales are final, however, if you do have any issues please don't hesitate to contact us.

CUSTOM ORDERS
Luv Lil B LOVES customising orders to suit your individual wants and needs! Please email us at luvlilb@live.com.au with any requests that you may have and we are more than happy to try and accommodate them.
Thankyou for shopping with us!!

Luv Lil B xx