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Store Policies

Payment
Payment is required within 3 days of purchasing. We accept payment via Paypal or Bank Deposit.

Postage
All items (unless specified otherwise) are in stock and will be posted as soon as payment is cleared. We only charge actual costs for postage and packaging and will happily combine postage for multiple items. Express and Registered post is also available.

Combined Postage Rates
Unlimited amount of hair clips for $2 postage.
1 Softie (plus hair clips) is $9 postage.
2 Softies (plus hair clips) is $13 postage.
3 Softies (plus hair clips) is $15 postage.
Any excess postage page is refunded immediately to your Paypal account.

Refunds/Exchanges
If for some reason you are unhappy with your purchase please contact us. We don't accept returns because you have changed your mind but will replace faulty or incorrectly supplied items. Please contact us to resolve any issues you may have.

Customised Items
If there is something that you would like us to make especially for you (eg different colours, patterns or combinations) please contact us to organise.

Contact Details
chellebellecreations@gmail.com

Disclaimer
Some of our items could pose a choking hazard as they contain small parts and pieces so care needs to be taken when used on small children.

As each item is handmade it could vary ever so slightly to what is pictured, for example, fabric placement.