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Store Policies

Watt Millinery

PayPal is my preferred method ....especially for Overseas customers (ex Australia)
In Australia- payment can also be made through bank deposits (direct/online) Money Order by mail or Bank Cheque..if unable to do Paypal ..please message me . Tho I do prefer Paypal ...as it is safer all round
The item will be only posted once payment has been cleared

Payments are to be made within 4 days- if extra time is needed and should u wish to take more time shopping. please message and I will be happy to extend...Communication is always the best policy

Layby / On Hold/ Reserved items... can b put aside- regular payment deposits can be made into Paypal acct to secure items

Message to request this option and receipted copy of payments are kept as a record along with great communication updates
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Shipping

Items are sent the NEXT DAY by Australia Post- I work fast to get to items sent to U !

I suggest Registered Postage to be made on precious gems and millinery pieces. Please convo me to get a quote pricing and this will be added onto the invoice for the buyer to pay extra as a safe guard precaution

For Millinery Custom orders and jewellery- 30% payment is required prior to starting. Please send a photo of dress /shoes or bag to give me an idea of requested colour shade

*** Any Shipping Fees /Tax Stamp Duty /Customs Fees incurred are to be paid for by the customer. I record and declare all item materials for a swifter passage through Customs.

*** For International Buyers- Please Note..postage costing are just a example- different countries charge different rates and therefore once u have made a final choice ..I will endevour to get the correct shipping costing for u and these will be added onto the invoice total

Shipping can be up to 1 week in Australia,and up to 2 weeks for Overseas deliveries.... depending upon the destination and customs process

I take pride my quality pieces from start to finish and package well, so that YOU can receive a great unique piece to wear.
Headpieces are boxed up using clean recycled packaging with paper and bubble wrap/smaller jewelry items are placed in a bubble bag or small box.

I cannot be responsible for damage incurred with postal and shipping deliveries.
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Refunds and Exchanges

All my items are tested for wear /strength and durability to reflect the quality item you have purchased .
I strive to keep happy customers and wish for them to be very happy with their chosen purchase.
Please select well, take note of descriptions,sizing,colour and how a headpiece is to be attached..eg:comb/headband/ clip.Ask questions...thats a great way to find out about something u are unsure of- happy to message back.

In regards to Millinery ,given the nature of this product, I don't normally offer refunds. .I do not accept refund because of change of mind situations I am more than happy to work with you if you want to exchange it for something else.

Please contact me and I will try to work with you to resolve any issues. Item must be returned unworn and in original packaging and original condition within 3 days. . Headpieces are to be UNWORN and undamaged.. and kept in same clean condition -
I have a good eye for detail ...Honesty please.
Any damage seen on any item returned will reflect the refunded amount going towards new exchanged item piece.

In the event of a return/exchange, the customer is responsible for shipping costs involved in the returning of the item.

Returns will not be accepted on international orders due to customs fees.
Discounted Sale items / Altered items and Requested Custom Orders are non refundable and not eligible for exchange.

The colours and descriptions are shown the best I can achieve with my quality camera. I show pictures of the backs of headpieces to give an idea how it would sit and show quality craftsmanship.

Please return positive feedback as soon as you receive..I will be curious to know the package arrived safe and that u are Happy with your choice.Feed back is returned only once the item has arrived

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The Watt Millinery Tip to wearing a great headpiece...!!!!

...headpieces can just sit fine as when placed straight on the head...but they always benefit from being secured in position ready for party time...it needs a little TLC...(tender love n care !) ...for long lasting glamour style so you can be hands free...

...be sure that you can get your chosen outfit on with a headpiece attached on your head !

~ ' tease' up hair location where the comb will sit with a brush or comb..back-brush the hair
~ spray a good quality hairspray to hold firm
~ use hair pins to make ready for comb location
~ style to desired look and attach the headpiece into position
~ shield headpiece and carefully ! ...hair spray where positioned
~ use hair pins..clips to further secure over the comb or headband
~ ...and voila !!! -you are ready to shine center stage !!!

* if unable to do this alone, or with a friend..a hair salon will know exactly how to fit one...and may have other tried and tested tips themselves
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I love to create unique items for a unique person like yourself... variation in design and colour can b made -pending on materials in stock
..go on...don't be shy.. just ask !! .. your Dream Creation is awaiting you to take action...and it will be ready in no time

~ Dare to be Bold ~ Dare to Dream ~ Make a Wish !!

Lynda xx
WATT MILLINERY