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Store Policies

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Thank you for your interest in my designs and supporting my little business!
This is not just a hobby for me, but bread and butter to help contribute to my families financial future and keeping my equipment up to date, whilst raising my children, supporting my hard-working husband and paying the mortgage/bills. I LOVE the fact that my job is flexible to work around the hectic schedule of school runs, domestic goddess duties, trips to the park, after school activities whilst fulfilling my creative needs and using my expertise!

I am also a well-seasoned professional, let me assure you that you are in capable hands... I know what I am doing and each and every job is very important to me.

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All prices are in $AUD. International orders are welcome =D
We accept Paypal (international orders) - You don't require a Paypal account to use Paypal, your regular credit card can be used.
We also accept Direct Deposit (Australian orders only)

Payment is due within 3 days of purchase. If you don’t check out through PayPal straight away, you'll be sent an invoice as a friendly reminder. If you use the Direct Deposit option please email through a receipt as proof of payment so we can process your order straight away. If your payment is not completed within 3 days, regretfully your order will be canceled.

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Once payment (or proof of payment) is received pre-made / pre-designed item/s will be posted in 24-48hrs. Regarding personalized prints / designs, your order will be personalized to your requirements and a low resolution proof will be emailed for your approval prior to your print being ordered.
We will email you confirmation once your item has been posted.

Please allow 5 business days for delivery for orders within Australia to be delivered and 7-21 business days for international orders.

In regards to delivery of your item we are at the mercy of Australia Post and cannot be held responsible for delays in transit. Your items are protected and packaged very well on our end to ensure that they reach you in the same condition that they left us. We cannot be held responsible for items damaged during transit. For this reason we choose to use the Express option with Australia Post which costs a little more, but is worth it for peace of mind as it has a unique identification number for every article so they can be tracked.

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Due to the personalized nature of our products I do not offer returns if you change your mind. All personalized items are proofed and approved prior to printing / digital files emailed. All printed items leave my studio in perfect condition and are well packaged, if there are damaged items please advise me within 48 hours of receipt. If there are problems with your printed items please let me know as soon as possible so I can sort it out for you.

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Printable / Digital designs are emailed to your registered email address once our payment has been finalized, to your printer’s specifications or to print from home setup on an A4 page (AUD) or specified size, saved as a high resolution jpg or pdf file. For personalized items we will email you a proof of your design within 72 hours.

Printed items, unless otherwise stated my printed products are professionally printed on a professional grade machines. I strive to use the best quality materials for a superior finish that will last. It may cost a little more but there is a recognizable difference to the cheaper alternatives

Handmade items - unless otherwise stated the item you are purchasing is the one pictured in the listing, so you know exactly what you are going to get! We strive to use high quality materials with an exceptionally high quality handmade finish - we have spent a lot of time researching, sourcing, testing and refining to make sure we get it just right... Each and every item has benefited from our individual attention and care =)

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You will be emailed proofs of your order in 24-72 hours and it is YOUR responsibility to check them thoroughly - spelling and wording. You will be required to sign off on these proofs to confirm that all details are correct. Although I are terribly sorry I cannot be held responsible for errors that have been missed and signed off on your proofs. I suggest printing them out and having a fresh pair of eyes help you proof them.


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All designs are the sole property of the designer and are covered by copyright. You may not copy any designs, in whole or in part, or reproduce them in any way. It is the client’s responsibility to get permission for any copyrighted photographs, poetry, quotes, or wording that are to be used in your design. 'simply sweet ART' will not be held responsible for any copyright infringement action as a result of the client’s personal photo/wording selections. By purchasing any products or services, you are NOT granted the copyright to any of the designs or content unless you purchase an extended or exclusive license.
We encourage you to share photos of your items on social media, ie Facebook, Pinterest, Instagram etc. We would greatly appreciate a design credit or link to our website =) 'simply sweet ART'
If you are purchasing a logo design, all rights of the completed design belong to you and copyright is transferred to you on the final approval of your design.


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Please bare in mind that colours may vary slightly on screen to the printed product depending on your computer's calibration, the printer used and the paper/card used. Although I do our best to match the colours as closely as I can, they may vary slightly from the screen proofs to printed on paper, and with the different printing processes ie. digital press & offset printing verses photographic prints or home inkjet / laser printers and the type of paper it is printed on. Also bare in mind that items sent to print at different times may have a slight variation in colour. I cannot be held responsible for any printing issues.


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Your privacy is very important to me so let us assure you that your personal details will not under any circumstances distributed to a third party and is considered private and confidential. With your permission 'simply sweet ART' reserves the right to use any designs produced as sample work for advertising, promotional and for internal purposes, with all sensitive details obscured.


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Like our designs but had something else in mind? We would be happy to discuss a special little project with you!
Please send a message { hello@simplysweetart.com } and I will get back to you ASAP!
Cheers, Kat x