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Store Policies


At the Totally Innocent headquarters, we are pretty reasonable and willing to please.

If you recieve a product that you are not happy with, please let us know within 7 days of recieving and we will sort you out with either a refund or an exchange.

We appreciate prompt payment and we will ship your goodies within 2-3 working days of recieving your order.If you need something by a specific date, please let us know and we will see what we can do.



Please visit our website to learn more about us - www.totallyinnocent.com.au