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Store Policies

Please read our descriptions and policies prior to purchasing as they form our terms of sale. Not every design is available to be personalised unless stated within the individual listing.

Our current turnaround for orders is 2 business days, possibly sooner. Please order early to avoid disappointment and consider EXPRESS post - allowing extra time for Australia Post to deliver your goodies to you. If you are concerned about your order arriving in time for a special occasion please contact us prior to placing your order with your requirements and your postal address.

We also offer Express Post at checkout and for most areas this service is for delivery next day. Some areas are out of the Express post network, please visit the Australia Post website to confirm estimated delivery dates. +++ Please keep in mind that by selecting EXPRESS this refers to the postage service we will send your order via, not an EXPRESS service for creating your cards and gifts.+++

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At the little card boutique all prices are in Australian dollars.

Purchasing from our store is easy and there is no need to register on madeit.com.au. Simply add your favourite cards & gifts to your cart and checkout.

PAYMENT

We accept payments through PayPal. All orders will commence once your payment has been cleared. This includes any pending e-cheques.

SHIPPING

We ship within Australia only via Australia Post.

Estimated shipping times will vary depending on your location. All items are shipped from Melbourne, Australia.

Australia Post do provide a guidelines for expected delivery times to your location, however at times these may vary and once an order is posted we have no control how quickly your order will be delivered to you.

If you would like to upgrade to postage with tracking and insurance for your order, please select SIGNED DELIVERY as an option at checkout. Signed delivery items are sent via PRIORITY mail service with the security of tracking, insurance and signature on delivery.

In a hurry for your order to be delivered?! Please select EXPRESS delivery at checkout. Express post delivery is next day if your postcode is within the express post delivery network. Find out more by visiting the Australia Post website www.auspost.com.au

+++ Please keep in mind that by selecting EXPRESS this refers to the postage service we will send your order via, not an EXPRESS service for creating your cards and gifts.+++

If you are concerned about your order arriving in time for a special occasion please contact us prior to placing your order with your card requirements and your postal address.

You will receive an email confirmation that your item(s) have been posted.

If your package does not arrive within the expected time frame, please contact us and we will do our best to rectify the situation. We don't consider a parcel 'lost' in the post until it has been a full 30 days from the date of postage. We will not replace an item sooner than this.

Please ensure the address listed on your madeit account is your current, correct delivery address, as orders which are returned to us as undeliverable, will incur a re-dispatch fee at your expense.

REFUNDS & EXCHANGES

All sales for custom cards and gifts as well as personalised items are final.

Due to the handmade nature of each item there may be some slight variations from the website image to your received product. This may be due to differences in computer screen resolutions or paper placement on specific designs. If for some reason you are unhappy with your purchase, please contact us to discuss, we would love to work it out! Contact must be made within 14 days of your purchase.

Refunds are only available on faulty goods. A refund will be only be issued once the item/s have been returned to the little card boutique. Returned items need to be in new, sale-able condition and returned via Australia Post registered mail. This service provides tracking, insurance and signature on delivery. Sorry, we do not refund item/s if you have changed your mind.

DISCLAIMER

Some of our designs contain small parts that have the potential to be a choking hazard for babies and children. Every effort has been made to ensure embellishments are secured carefully to our designs. Our cards are for decorative use only. They do contain small parts and are not suitable for children under 36 months.

PROPERTY RIGHTS

We reserve the right to reproduce all custom made items and the right to photograph all items we create. We reserve the right to use all photographs taken by us at our discretion for advertising or as sample photos within our shop listings.

All our designs including custom made designs, as well as photos of completed work are the property of the little card boutique.

The purchase of any of our custom made designs does not in anyway transfer reproduction or ownership of the design to you.

COPYRIGHT

All products, designs, images and text within this store remain the property of the little card boutique. No images, designs or text on within this store may be used, borrowed or taken without our prior knowledge and consent.

DO NOT copy our designs, steal our photos, copy our policies, descriptions or any text within our store.