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Store Policies

Payment - Paypal or Direct debit.
Payment is to be made within 2 days of choosing the product.

Processing time - The time to dispatch depends on the product, usually the order will be dispatched within 2-3 business days after payment is made. For more details, see individual listing.

Return, Exchange and Cancellation - All our items are produced on request so they can only be returned, exchanged or cancelled prior to the item's creation. Once created, we will not accept any requests for return, exchange and/or refund.

Shipping - We can organise COVID Safe (Contact Free) Pick Up from Mount Druitt, NSW or Australia Wide postage is available as well. Postage charges are provided with each listing.

All items are made in a pet and smoke free home.

For personailised items reach out to us at thecreativemum.australia@gmail.com.

Thanks for visiting!!