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Store Policies

Hi and welcome to the Chillibliss balm shop!

We accept STRIPE and Direct Deposit. Safe and secure credit and debit card payments can be made via stripe.

All products will be posted after payment is made in full inclusive of postage cost.


Please ensure your postal address is correct.

All items will be posted with parcel post (Australia Post) or alternative shipper inclusive of tracking number.

Orders can be delivered Australia Wide.

International delivery is available. Contact us for a quote.

All Chillibliss products are handcrafted in Australia on the NSW mid north coast.

Standard turnaround time for personalised/custom label lip balms is approx 2-3 weeks not inclusive of delivery time. ( Please note most orders are completed and shipped before this time frame)

Postage, returns & exchanges
Due to the customised/personalised nature of many of our products, and for sanitary reasons, we don't accept returns, exchanges, or cancellations. All sales are final.

Please contact if you have any further questions.

Thanks for stopping by the Lipshack!