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Store Policies

PAYMENT -
Payment via PayPal or direct deposit are accepted.
Payment is required within 48 hours of purchase. If you are unable to complete payment, please contact me so we can make suitable arrangements. If no payment or contact is made within this timeframe, the item will be re-listed.

POSTAGE -
Items will be sent within 3-5 business days of purchase with tracking via Australia Post.
Please note: the simple wife. is unable to accept responsibility for loss or damage through Australia Post.
Items may take between 3-12 days to arrive within Australia.

REFUND or EXCHANGE
I hope that you will love your tsw. garment as much as we do - but if, for some reason, you are not satisfied with your item (item is faulty or not as described) please contact me within 24 hours and I can arrange an exchange or replacement. Refunds will be provided (minus postage costs) if the item is somehow received damaged or faulty. Items must be returned in their original condition, unwashed and unworn with any tags still attached. Please contact me within 24 hours of receiving your item. Refunds are not offered for change of mind only.