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Store Policies

All Laughton Leadlight pieces are handcrafted and as such don't have that perfect factory feel - and that's just the way we like it! You will have a unique piece of beautiful glass, like no other.

If you’ve bought one of our shop items then it will be packaged up and sent to you within 3 business days.

For all made-to-order items, please allow 2-3 weeks for your item to be custom made. If there is likely to be a delay I will notify you via email. Once your item is ready to go you’ll receive another email telling you it’s on the way..

Refunds
If there is a problem with your item on delivery, please contact me promptly so a solution can be arranged. Unfortunately, as a small hobby business we cannot provide exchanges for change of mind. I do hope to give you something that brings a smile and will do my best to make this happen.