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Store Policies

When will my order ship?
Within 5-7 business days of your purchase.

What are the shipping rates?
Shipping is at a flat rate of $10 Australia wide per order.
Check out our Facebook page (@Strinketjewelry) for special offers… who knows when the next free shipping promo will be?

Can I return or exchange my order?
Please choose your item(s) carefully as we do not accept returns or exchanges. If your Strinket is damaged or defective simply let us know within 3 days from delivery.

Can I track my order?
Once your order has been shipped you will receive a tracking number which you can use to keep the excitement contained.

How long will it take to get my order?
Usually within 1-2 weeks.

Which Shipping Carriers do you use?
We make use of Australia Post.

Do you have a physical shop?
We are mostly an online store but we do attend markets in the South East Queensland region. Be sure to keep an eye out for where we will be next on our Facebook page: https://www.facebook.com/Strinketjewelry

How to get in contact?
We try to respond ASAP to each query we receive. Use our contact page, send us an email (shop@strinkets.com) or connect via Facebook messenger.

Will the product match exactly to the photos?
Although we strive to produce each Strinket as close to the picture as possible, each is handmade and might not match the photos exactly.

How much does a Strinket weigh?
They might be bold and beautiful, but it does not mean they are heavy…
Each Strinket weighs approximately 200g.