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Store Policies

Payment is via PayPal or Stripe and required in full before orders are shipped. Sorry but no international orders are being taken at this time.
Postage is via Aus Post and shipped standard within 2 business days to anywhere in Australia.
Cards and decorations are at a flat rate of $1.10 per item. Allow 2-7 business days (longer over the Christmas period) for your order to arrive.
Please ensure your address is up to date. Please get in touch if your parcel has not arrived within 2 weeks of postage (you will receive an email when your item has been sent)
Refunds and exchanges will not be made for "change of mind " items.
Refunds are only given on items that are faulty after they have been returned to Bluebell Quilling.
If for any reason you are unhappy with your purchase then please get in touch.

As all the items featured on Bluebell Quilling are handmade no two items are exactly the same. There may be a variation with colour, size or style. Every care is taken to photograph items to show their colour but screen resolution may alter the colour slightly.

Please note that all items sold on this page are not toys and therefore unsuitable for small children.