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Store Policies

Lead time:
All our products are handmade so please allow 7-10 days lead time from the date of purchase.

Shipping times
Australia: 3-5 business days (from the date we finish making the product - please see info about lead time)
Overseas: Depends on the shipping provider

Customs and import taxes
Buyers are responsible for any international customs and import taxes that may apply. We are not responsible for delays due to customs.

Returns or exchanges are accepted only if:
- it's reported within 14 days of delivery
- it's shipped back within 30 days of delivery
- items are not custom made (unless they arrive damaged or defective)
- item is returned in its original condition
- buyers are responsible for return shipping costs