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Store Policies

Shipping Policy:
Orders will be shipped within 2-4 business days of being received at HQ, however at busier periods eg. launches, sales and peak trading please allow 5 business days for your order to be shipped. I take no responsibility for items damaged or lost by Aus Post during transit. Once you have received your tracking number, you can track your parcel to your door. Parcels that are returned for non-collection/wrong address can be reposted at the buyers discretion for a fee of $15.

Return & Exchange Policy:
Due to the nature of items sold and for health and hygiene reasons, please remember I do not offer returns or exchanges if you change your mind; however if there is a problem with an item you have received please contact me, and I will endeavour to rectify the issues as quickly as possible.

Maintenance:
- Store earrings in a clean and dry location
- All of G.T earring are handmade,ade with love, it is important to treat them kindly. Handle each piece with care as they are delicate.
- Avoid contact with cosmetic, hairspray. perfumes, water and moisturisers as they can cause damage to the materials used.
- Clean earrings with a dry cloth, gently
- Store earrings with pom poms or tassels hanging as this will assist in maintaining their shape.
- Gently remove earring backings, avoid pulling hard or over twisting as this can deteriorate the glue, causing the post to come loose and potentially fall off.