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Store Policies

PROCESSING TIMES
Current order processing times are 1-2 weeks and your order will be posted within that time frame. Please allow extra postage time. Australian postage time 1-2 weeks.

PAYMENTS
Payment methods are Credit Card, Paypal and Direct Deposit.
Direct Deposit payments are only accepted from Australian buyers. If you are paying through Direct Deposit please allow an extra 2-3 days for me to receive your payment. Please use your name as a reference when making the direct deposit. I will post only after I have received your payment.

SHIPPING
Items are posted with Australia Post Standard Post. (NO TRACKING) Express Post is available and includes a tracking number. Other postage upgrades are available. Please contact me for prices.

RETURNS AND REFUNDS
Refunds or returns are only available if the item(s) is faulty or is not as described. Return postage for product returns is at the buyer's expense.

The Intrepid Potter makes every effort to ensure an accurate product description is provided. Please carefully read the listing and look at the photos prior to purchase. Please make yourself aware of all of my shop policies prior to purchase.

ADDITIONAL INFO
If you have any queries about items, your purchases or my shop policies please do not hesitate to contact me.