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Store Policies

STORE POLICIES

CUSTOM ORDERS
I'd love to create something unique especially for you just email me if you are interested in having a custom item made. Email: apicklepot1@gmail.com

Custom orders will take 7 - 14 days to produce plus post so please make sure you allow plenty of time to receive your beautiful Enamel item.

I don't accept Cancellations Exchanges or Returns for custom orders but please contact me if you have any problems with your order.

I gladly accept returns and exchanges just contact me via Email within 7 days of receipt with a picture of the item and post the items back within 14 days of receipt.

The following items can't be returned or exchanged
because of the nature of these items, unless they arrive damaged or defective, I cant accept returns for:

Custom or personalised orders
Perishable Products (like food or flowers)
Digital Downloads
Intimate items (for health/hygiene re#asons)

CONDITIONS OF RETURN
Buyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

GIFT WRAPPING
I'm happy to provide gift wrapping and to include a personal message provided by you just email me the details and I'll take it from there.

Each piece is Counter enameled ( Enameled on the back) in an enamel blend usually grey speckled but this can vary.

Please be aware that the colours may vary depending on the device you are viewing the item on.

Email: apicklepot1@gmail.com
Instagram: apicklepot & artbymerlyn


I'm semi rural and I post Tuesdays and Thursdays.

Leaving Feedback
Your feedback on your Madeit purchases is super important both for the makers and for other shoppers. Once you receive your purchases, please sign in to your Madeit account to leave feedback for the store you purchased from by clicking the Feedback icon or from My Madeit, select the 'Feedback' option from the left navigation panel, then select 'Leave Feedback' at the top of the page.

If you checked out as a guest, you can leave feedback by clicking on the gold 'Leave Feedback Now' button at the bottom of your Madeit invoice, which was emailed to you on the day you made your purchase. Doing so will give you three options:
1. Add the order to a new account by choosing a username and password;
2. Add the order to an existing account by signing in; or
3. Leave feedback as a guest
Madeit Guest Feedback Options

For each product you've purchased, select a Positive, Negative or Neutral feedback score and leave a comment to describe your experience (note that this is feedback for the seller, but also useful information for other potential buyers) and press the Submit button.

Please note that items you've purchased will only be available in your feedback list for six months from the date of purchase so please leave feedback promptly after you receive your order.