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Store Policies

PAYMENT
Payment may be made via PayPal or direct deposit

POSTAGE
Items will be posted within 3 days of receipt of payment.
Items are sent via standard postage with Australia Post. Please contact me if you would like express post.
Postage prices listed are within Australia only. Please contact me if you would like a quote for overseas postage.

Please contact me for a postage deal if you would like to purchase multiple items.

REFUND/ EXCHANGE
If you have any issues with your items or are unhappy in any way, please send me a message and we can arrange the best solution for you!
Please note that because all pieces are handmade there may be small imperfections, however this makes your piece unique! Note that some colours and textures may appear slightly differently to on screen.

CUSTOM ORDERS
If you would like something created uniquely for you, please contact me and I'll be happy to help as best I can. Email: steph.frazer@gmail.com
Instagram: @believe.in.butterflies
Facebook: @believe.in.butterflies.creative