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Store Policies

Processing time:
The time I need to prepare an order for despatch varies. Ready made items will be despatched next business day.
For details, please see individual items.

Standard postage will apply except where requested or stated otherwise. Tracking/Express is additional.

Estimated delivery times:
Actual delivery time will depend on the delivery method you choose.

The following items can't be returned or exchanged - Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

Custom or personalised orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)
Items on sale

Returns - I accept returns (not as pictured or described only). Change of mind is not a valid reason for return.
Exchanges - I accept exchanges, where an exchange is possible.
Contact me within: 14 days
Return items back within: 30 days

Conditions of return:
Buyers are responsible for return postage costs. If the item is not returned in its original condition including packaging, the buyer is responsible for any loss in value.