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Store Policies

Payment is required before order will be packed and posted. If you wish to pay by direct deposit, please contact me. Other forms of payment accepted are by PayPal or Credit Card.
Orders generally ship between 1-3 business days from the date of order. If you’re in a super hurry for it, please email me and I’ll try to get your order out as soon as possible.
If you're not completely happy with your purchase, please contact me to explain and we can discuss options. I want there to be a smile on your face.
Orders will be sent by Australia Post. Please note that for delicate glass items, lots of bubble wrap and packaging will be used to ensure that the precious item arrives to you in perfect condition. If there are any issues due to the mishandling by Australia Post, then please let me know with photos of the damage and we can discuss whether you'd like a refund or replacement piece.