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Store Policies

Refunds and Exchanges.
Please contact me if you have any problems with your order.
I will accept returns and exchanges on pre-made items and craft materials should their be a problem with the product. Please contact me within 7 days of delivery and ship items back in original condition within 14 days of delivery. Return shipping is at the purchasers cost. If the item is not returned in its original condition, the buyer will be responsible for any loss in value.
The following items can not be can't be returned or exchanged:
- Custom hangings or personalised signs
- Items on sale
- Earrings

Shipping
In stock items will be shipped within 1-2 business days. For custom orders, a timeframe will be discussed with the purchasers. Generally, Please allow between 2-6 weeks for custom orders depending on item, size and stock levels of cotton etc.