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Store Policies

ALL ITEMS ARE MADE TO ORDER
Due to the handmade nature of this item, please allow 1-3 working days for your lanyard to be created and put in the post.
I am happy to customise and change colours etc. Just message me your ideas.

POSTAGE
Lanyards are sent via standard postage (to keep the postage price down for you), which doesn't come with tracking. If you would like tracking with your postage, please choose the express option.

Delivery is to the delivery address you nominate when placing your order, so make sure it’s correct!
Once the parcel is lodged with Australia Post we cannot make adjustments. Risk and title of the goods are assigned to you upon delivery and Tactile Designs cannot take responsibility for lost parcels.