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Store Policies

PayPal and Credit Card payments accepted.

Postage is ONLY charged at applicable Australia Post rates.

Standard Parcel Post with tracking begins at $9.20. Please note COVID-19 has affected post time frames and tracking notifications have changed. Signature on Arrival has been removed as Australia Post are doing contactless deliveries.

Express Post is available and while there is no guarantee with time frames due to COVID-19, it is treated as priority and will be quicker in most instances than standard post.

LOCAL Baldivis WA Delivery is available - Please use 6171 as the Coupon Code at checkout to deduct postage rates and I will deliver your items for you. Please note; this is valid for Baldivis WA only.

Processing of your order commences as soon as possible once payments/notifications have been received. I endeavour to have your new beauties in the post by the following business day, although please allow up to 72 hours, especially during peak periods.

Refunds will be given for faulty or damaged items only.

Every effort is made to ensure the integrity and quality of your purchase is maintained throughout the transit process, should you believe your purchase has been damaged in transit please contact esselux@outlook.com

Photos are taken to best represent the colours and details of each product but please note colours on individual screens may vary. A Mini Jewellery Care Kit is included with each jewellery purchase to keep your beauties looking their best.