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Store Policies

PayPal, Credit Card and Afterpay available
Please note orders will be posted within 3 business days of payment clearance, however please allow extra time during peak periods. Please note COVID-19 has affected post time frames and some tracking notifications have changed.

Refunds are not available for change of mind. All items are packed with the upmost care to ensure protection throughout transit, however should you feel your item has arrived damaged, please get in touch and include photos and details. Items will need to be returned to Ebb and Flow and the decision of remake or refund will be at the discretion of the maker.

LOCAL Baldivis WA Delivery is available - Please use 6171 as the Coupon Code at checkout to deduct postage rates and I will deliver your items for you. Please note; this is valid for Baldivis WA only.

Photos are taken to best represent the colours and details of each product but please note colours on individual screens may vary.