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Store Policies

Exchanges and Returns

I gladly accept returns, exchanges and cancellations on ready made items.
No refunds will be issued for lost or damaged items that were unregistered.
No refunds on Custom orders.

Contact me within: 14 days of delivery
Send items back within: 30 days of delivery
Cancellations: Accepted within 24 hrs of purchases

I accept returns on ready-made items within 14 days of delivery providing they are received in their original condition and packaging. Customers are responsible for the cost of return shipping.

I take great care in my work and I package items very carefully to prevent damage in transit. If you have any issues please contact me.

If you wish to track an item there is a shipping upgrade at checkout.
Thank you for your understanding.

Payment
*I accept paypal
You do not need to sign up to PayPal to use it. All payment details are kept by Paypal only and not given to Etsy or sellers. You can open a free account at www.paypal.com

Please pay within 3 days of purchase. If this isn't possible then drop me a line and we can discuss alternative arrangements.

Delivery
Free domestic shipping is for economy only. Please choose the upgrade options at checkout if you want tracking and extra cover. I highly recommend this if your item is of high value.

INTERNATIONAL CUSTOMS: Please be aware that customs fees or import duties might be assessed upon the arrival of your item in your country. It is the buyers responsibility to find out this information PRIOR to purchase. Total price of item + shipping DOES NOT INCLUDE VAT or any other tariffs. If you are unsure check within your country's Customs regulations.

Additional policies and FAQs
Please note that colours may vary slightly due to digital image changes as pictures are uploaded.

Your enquiries and/or questions are most welcome anytime. I hope you enjoy what you see as much as I enjoy creating them!