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Store Policies

Returns:
I take great pride in the high standard and quality of my craftsmanship, therefore I will gladly take returns if sent back within 7 days in their original, unused state.
Please email me prior to returning items for an authorization code.Shipping charges are not refundable.
Custom orders cannot be returned unless an error on my behalf has occurred.

Postage/Shipping:
All items are posted in 'Narelle' signature packaging & are gift ready.
All jewellery orders within Australia are sent using Click & Send, either by standard postage, or signed delivery.

Postage/Shipping costs: Australia
Parcel Post: $8.00
Signature on Delivery: $10.95

Payment Methods:
Australia ~ PayPal, money orders and direct deposit.
*Note: Items will not be sent until payments have cleared.

Custom Orders:
Please allow up to two weeks (not including week-ends) from payment for custom orders as my work is all 100% handmade.