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Store Policies

I accept Paypal, or bank deposit (details provided once order has been submitted). Payments to be made within 48 hours, please contact me if you require longer.

Orders are shipped Australia wide with Australia Post. Once payment has been received, I will ship your order within 3 business days. Nerissa Jayne Art can not be held responsible for any delays, damages or lost items once they are shipped. It is the customers responsibility to ensure that all delivery details are correctly entered when ordering.

As my products are handmade, some minor imperfections may be present and are part of the unique charm of these items. Colours may appear differently due to variations in computer monitors and settings. If you have any queries, please contact me before ordering and I will try to assist in any way possible.

Returns are not accepted unless the product is not as described, incorrect or is faulty, If this happens, ´╗┐please contact me immediately and explain the issue and I will work with you to rectify the problem. Refunds are not given for changing your mind.

I can create custom orders for you, please contact me to discuss. Depending on the item, custom orders may take up 2 or more weeks to be made. Check out my facebook page for more ideas and examples of my work, https://www.facebook.com/Shes-Sew-Crafty-604269223415042/