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Store Policies

After confirmation of your payment, please allow up to 3 business days for your order to be processed, packaged and posted.

++Delivery++
I ship with Australia Post. Shipping times can vary depending on factors that are out of my control. If you wish for your parcel to be tracked then please upgrade to tracked/express postage.  Local pick up is available if you are in Perth. Please feel free to message me so we can arrange the time and location.

++International Shipping++
It would take 6 – 25 business days depending on the country of the destinations. Please note tracking is not available for normal economy air unless registered/express which you can request me by message. Please note buyers are responsible for any customs, duties and import taxes that may apply. I'm not responsible for delays that may cause due to custom clearance.

++Payment++
I accept payment by PayPal or Credit Card.

++Refund and Exchange++
For hygiene reasons I don’t accept exchange or refund for change of mind. However, if the item arrived faulty, grossly misrepresented or damaged please contact me immediately.  Thanks for understanding.

++Others++
Please understand that the item might be slightly different from the picture, especially the fabric items. I hand make each item using the same materials but the fabric pattern might not be the same.