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Store Policies

Hand made. Made better. Made for life.

TotallyAu Payment Options:

Payment is accepted via PayPal or EFT Transfer.

You do not need a PayPal Account to pay for your items through PayPal:

You can choose the PayPal Option during checkout. After you submit your order click the “Pay Now” button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.

EFT Transfer is available at the time of payment using the provided BSB and Account Number information

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Postage
All of my bags are ready for shipping within 1 BUSINESS DAY and are packaged in a small box and shipped using Australia Post's Standard Postage. This includes tracking, and will take between 3 - 7 business days to arrive. If you just can't wait for your TotallyAu bag, I am also happy to send via Express Post, please message me to chat more!

If your Made It and PayPal addresses are different, I always ship to the Made It address unless specified.

International shipping is available and the cost for this is stated at Checkout. As I ship using standard international shipping through Australia Post, customs can delay packages by up to 6 weeks. This does not happen often but that it can happen.

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Returns & Exchanges - I’m sorry but at this time TotallyAu cannot accept refunds or exchanges, please purchase seriously